Password Reset Required from 1st September
On 1st September 2026, we are transitioning to our upgraded login system. Please do not reset your password using the 'forgot password' link. Instead, please log in with your regular credentials, and you will be prompted to change your password automatically. This step will be necessary to continue accessing our MSD Animal Health eShop.
For more info click here Password Reset - eCommerce - MSD Animal Health New Zealand.
Login & start shopping
Only available to certain customers of MSD Animal Health, including approved Veterinary Clinics and Authorised Dealers.
Getting started?
Using our Shop is simple, but if you want to watch a quick tour or have a question, you can find some helpful resources from here.
Need to add a colleague?
If you need to add a colleague as an approved buyer for your account, please inform your Account Manager or contact our Customer Services team.
For shop enquiries:
Dealers - Monitoring & Automation: 0800 255 353 & allflexauto@msd.com
Vets - Biopharma Other: 0800 800 543 & customer.servicesnz@msd.com
Vets - Toxovax: 0800 869 612 & customer.servicesnz@msd.com
Monday to Friday, 8.30am-5pm